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Thursday, 13 September 2012

FAQ: Room swaps and hall moves

Can I change to a different room?

If you want to move to a different room, you must contact Housing Services (based on the fourth floor of Student Central on Malet Street). Email info.halls@london.ac.uk and carbon copy your email to info.connaught@london.ac.uk.


Can I change to a different Hall?

If you are not happy with the Hall you have been allocated, you must contact both the intercollegiate halls accommodation reservations team (email info.halls@london.ac.uk) and the accommodation / residences office at your college (e.g. King's, UCL, QMUL, LSE, SOAS, etc).


The staff based at Connaught Hall cannot approve any room change requests or Hall swaps. All requests must go through Housing Services.


No requests for room swaps will be considered until after mid-October. This is because it would be unfair to allow residents who arrive early in the year the opportunity to move rooms while the Hall is relatively empty, whilst denying the chance to residents who move in later, when most rooms are occupied. Normally, whether you wish to move within the same hall or to a different hall, you would need to identify another person who is prepared to swap with you.

If the reason you are unhappy with your current room is a maintenance or cleaning issue, talk to the Hall Manager about it: we can often solve the problem so you don't need to swap. If the problem is an issue with your neighbours, talk to the Warden.